User guide

0.   Join Free (For Supplier & Buyer)

<<IMPORTANT> >2 steps you have to take after Joining Free

(Step1)  Set your company name displayed publicly
(Step2)  Edit your company information

1.  Post product / buying request

• Post product
• Needed action when reached upper limit for product posting (Frequently asked question: please read)
• Post buying request
• Tips when post buying request
• Add media on your post
• How to edit after posting
• About Product Categories

2.  Send / check Message

• Send message to Supplier or Buyer
• Check message from Buyers or Suppliers

3.  Gold membership

• Difference between Free and Gold
• Upgrade to Gold membership
• Add to Favorites
• Cancel Gold membership
• Refund Policy for Gold membership
• Change recurring payment period between 6 months and 1 year

4.   Definition

• Definition of “Herbal and Aromatherapy Products”

5.  Account Setting

• Forgot Login password
• Want to change Login password
• Want to change Email address

6.  Pickups

• What is “Pickups”

*Please contact us if you cannot find the answer.  We really appreciate your feedback to improve HerbaromaTrade experience.